FAQ

Your questions, answered

What is The Ritual of Three?

Three formulations that work as one routine: Radiance Catalyst (20% Vitamin C) in the morning, Renewal Catalyst (0.3% Vitamin A complex) at night, and Hydra Catalyst (0.8% Hyaluronic and Polyglutamic Acid) morning and night.

How does the subscription work?

Choose delivery every 2 or 3 months. Your first order is 20% off. After that you pay 15% off (every 2 months) or 10% off (every 3 months). Subscriptions have a minimum of two orders; after your second order you can pause or cancel any time.

What do I get with my third order?

A complimentary pair of Catalyst Companion reusable silicone eye patches with your third auto replenishment order of The Ritual of Three.

Can I buy once without subscribing?

Yes. Choose One-time purchase on any product page.

Do you offer complimentary shipping?

Yes on orders over $75, which includes The Ritual of Three. See our Shipping and Delivery page for details.

Do I need to patch test?

Yes. Patch test any new skincare product before first use and discontinue if irritation occurs. Start slowly with Vitamin A and ask a qualified professional if you are unsure whether a product is right for you.

Where are you based?

Urban Alchemy Skin is Australian owned and made, based in Melbourne.

How do I contact you?

Use the details on our Contact page.